Average Reviews:
(More customer reviews)The biggest problem with this item is unreliability: it does NOT dispense food in a predictable manner; in fact the last time we used it, the entire contents of the jar was dispensed. Naturally, the dog ate the whole ten pounds of food. This is not acceptable performance from a product that is supposed to prevent overeating and bloat.
Prior to using unattended, we filled and programmed it as described, and measured the amount of food dispensed each day. What should have been one cup of dry food ranged between five kernels and two cups.
As it comes from the factory, there are many sharp edges in the area where your dog would lick, to get at the food -- these had to be filed and sanded smooth to prevent injury. The bowl is advertised as being easy to remove: too easy. We had to secure it with heavy tape to keep our dog from knocking it loose while eating.
Worst of all, there is no recourse for the unhappy customer; the seller has a policy of refusing to accept returns on an item that has been used, despite the above design flaws.
We certainly will not use it again and run the risk of another emergency trip to the veterinarian for a dog that has eaten too much food.
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